Terms & Conditions
360Love Apparel Terms & Conditions
By placing an order with 360Love Apparel™, you agree to all of the following terms and conditions and understand the information below and you willingly make this purchase. By placing an order, you agree that you are 18 years of age, or if under the age of 18, have parent's/guardian's consent to place an order.
We do not have the ability to ensure that every customer reads this information, since it is possible to agree to these terms without reading this information.
We hope each customer will read this prior to placing their order, but cannot make them. Please do not hold us to the unreasonable standard that we should have told you personally about each of our policies.
If at all possible, please address all issues via email (Contact Us form), as this serves as a document with a date and timestamp.
Many of your questions can be answered more quickly via email, reading through FAQ, or, by reading through this information.
Placing an Order:
Please place your order on our website. This is necessary to ensure order accuracy and to efficiently process orders. We are an E-store and are not able to take phone orders.
Modifications: We do not accept modifications on orders, once an order is placed. Modifications include adding a product to an order that has already been placed (a separate order must be placed); Adjusting the total/refunding money for an online code/gift voucher (unless it is an error within the system).
We do not offer expedited ordering or shipping. Please plan your order and give yourself adequate time for orders to be processed and shipped.
We do not offer backorders.
1-Week Return Policy (USA Residents ONLY):
DON'T throw away the packaging.
Submit Return here.
Any claims for misprinted/damaged/defective items must be submitted within 1 week after the product has been received.
We do not refund orders for buyer's remorse.
We do not offer a return policy on international orders.
The shipping address provided is what will be used. Refunds are not given when the incorrect address is provided. The order will ship to the address in the order.
Unclaimed packages are returned to our facility, and the customer is liable for reshipment.
Refused packages returned to us will be treated as unauthorized returns. No store credit nor refund will be given for the returned items, and items will be discarded. Additional fees for the cost to return the package to us will also be charged to the customer.
An order can be cancelled within 24 hours without shopper incurring a cancellation fee. Cancellations after 24 hours are subject to a 20% cancellation fee.
Pay for your order securely via Paypal. Paypal accepts Visa, Mastercard, AMEX, Discover, and debit cards. You can also do an instant transfer, pay with echeck, or use existing funds via Paypal. Orders paid for via eCheck will be held until we receive notification from PayPal that funds have cleared. This sometimes takes 4-10 days to clear.
Bill Me Later® - Get 6 months (no interest) on purchases of $99+. Check out with Paypal and choose Bill Me Later®
360Love Apparel™ is a division of Smell Good Spa LLC. SGSLLC will appear on your Credit Card statement.
- Check/Money Order
- We now accept payment via Cash App.
Check must be received within 5 days from when order was placed. If check is not received within that timeframe, order will be cancelled. Orders will process after the funds have cleared. There is a $35.00 fee on checks that do not clear. We only accept checks from banks in the United States. We only accept money orders from residents in the United States.
How To Pay:
- Place your order
- Select Check/Money Order As Payment Option
- Go To Your Cash App and Send Total Amount To $smellgoodspa (360Love Apparel is a division of Smell Good Spa™)
Using Cash App requires an instant payment. If payment is not received within an hour of receiving the order, the order will be canceled.
360Love Apparel™ ships using USPS Mail service. Shipping includes delivery confirmation. If the delivery confirmation tracking number shows a package as being delivered to the address entered when placing the order, 360Love Apparel™ is no longer responsible for the order. If a parcel is returned to 360Love Apparel™ due to the parcel being unclaimed, we require that you pay for reshipping (pay via Paypal).
USPS Mail is the provided service. We only ship to Canada and the Caribbean at this time. Flat-rate shipping is provided for Alaska, Hawaii, Canada, and Caribbean. We are not responsible for Customs' actions.
A gift voucher covers the cost of merchandise only - shipping and tax are not included.
We reserve the right to deny service to anyone who abuses any or all of these policies. Terms and Conditions and all policies can be modified without notice.